I am writing this amended hardship letter to explain my unfortunate set of circumstances that have caused us to become delinquent on our mortgage. I have done everything in my power to make ends meet but unfortunately we have fallen short and would like you to consider working with me to modify my loan. My number one goal is to keep my home and I would really appreciate the opportunity to do that.
There are several reasons that caused us to fall behind on our payments:
a) On November, 2007 I was laid off from my 7 year job with Stewart Title Of California. Only income I had at the time was Unemployment Compensation from the State of California in the amount of $1800.00 per month. Still able to keep up with mortgage payment at the time using most of my saving to make ends meet.
b) March, 2008 Death of my son having to deal with my lost and the unexpected expense of his funeral, having to use some of my savings and pulling my 401K. Dealing with all this put a big stress on me.
** Attended Central Coast College September 2008 – June 2009 Graduation with a Diploma in Medical Billing
c) In August, 2009 got hired at Credit Consulting Services Full Time with income of $2400 per month. In December 2009 got hired part time a JCP for seasonal Christmas work both jobs was really hard, at this time was still trying to work to get a resolution on the modification, but with no luck. After being told to keep sending out payment in amount that I was able to $850.00 but was to get in writing but never did.
d) December 1, 2010 was laid off from Credit Consulting Services due to reduction in work force, but I think a lot had to do with me being very stressed, depressed, with lots of anxiety from all the stress that I was going through working on trying to save my home. Went to doctor to get help on how I was feeling, was put on several medications for my anxiety, depression and to help with my sleepless nights.
e) Since I no longer had a full time job, JCP has gave me full time hours so I'm only working one job and making income of $700.00 every 2 weeks . Currently been looking for a better paying full time job.
I assure you I have every desire of retaining my home and repaying what is owed to Bank of America. But at this time I need to get modify with a payment that I can afford.
I have done everything that has been asked from me and have contacted many resources for help, but just don’t understand reason why its taking so long and can't seem to get this resolved
I truly am looking forward in hearing from you soon and find the right solution to be able to start making an affordable monthly payment.
About 2 weeks ago got a call from BofA saying that has been sumitted for approval and i should get call back
Today 3/22/11 got a call BofA will not help with any program that will help me stay in my home .... PLEASE PLEASE ... I dont know who more to write to or talk to I have always been a very hard working single parent, But with this stress upone me i just cant deal with it anymore ,,,, WHAT DO I DO WHO DO I TURN TO ....
In April 2009 I began the process of applying for a loan modification with Bank Of America . I have done everything that I was asked to do for the process, of the modification and as of today March 1, 2011 Nothing has been done, I just don’t understand I meet every criteria that was required at the time, Again and again I'm been asked for same and updated information. Its been over eight different times that I been asked to fax all the required documents.
Below is a list of names,dates and resources I have request help from and with still no resolution. Not sure who to turn to anymore, I have lost trust, faith and overall it has effected me as a person, and also put an impacted on my kids as they have to deal with my stress along this process.
February, 2009 Benita Roy (1st Negotiator @ Bank Of America) Was promised from her for over 4 months she told me paper work was on FedEx on the way never did I get.
June 2009 Ryan Detrick (2nd Negotiator @ Bank Of America) Again over and over I was told that soon will have modification done. I faxed all required documents as per his request. But still no solution.
July 2009 Brek Darling (3erd Negotiator @ Bank Of America Again faxed over all required document same over and over.
August 2009 Wendi Woodson ( Clearpoint Financial Solutions) Requested by Mr. Darling required foreclosure prevention counseling certificate.
Bank Of America Loan # 037956570
October,2009 NACA (Saving the American Dream)
Home Save Program is nationally recognized as the most effective solution for homeowners with an unaffordable mortgage providing such solutions nationwide as the largest such organization. The NACA solution is to restructure the existing mortgage by permanently reducing the interest rate to achieve an affordable mortgage payment. Sent all required document and they were to find a modification and negotiate with Bank Of America.(NO SOULUTION)
August 5, 2010 Case # 01248058 complaint letter was sent to The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises all national banks. It also supervises the Federal branches and agencies of foreign banks. Headquartered in Washington, DC, the OCC has four district offices plus an office in London to supervise the international activities of national banks.
September, 2010 Judy Kelly (CEO Office of President/CEO of Bank Of America)
Call after call faxed again all required documents and was told that I was to get call back. As I called numerous of times and left messages with no call back as of today. (NO SOULUTION)
August 17,2010 Issa Griffin ( 888-995-Hope) Homeowner Consulting Foreclose Program (NO SOULUTION)
September 2010 Jeanette Hedgecock (Making Home Affordable Program) as she contract Bank Of America was told that was in process of modification, filled out all paper work and faxed over again what was being requested also as in contract with Judy Kelly with no response back on status of modification.
November 2010 Kathy Morgan ( Office of CEO with Bank Of America) in contact with Brek Darling requested all document required to be faxed then I called back for status of modification. NO CALL BACK
Spoke to a numerous of people at Bank of America just seem to always get different response back or just diffident seem to know what was going on.
Bank Of America Loan # 037956570
December 2010 Viola Talman (BofA) call me to tell me that modification was still in review and nothing was needed from me at the time that everything was in order just waiting on approval.
January,2011 Feebie Gibbens (Bank Of America Modification Dept) All document are in order nothing is needed Modification pending still will call me back... NO CALL BACK
March 1, 2011 Felipe Small (BofA Modification Dept.) Requesting updated documents. Last 2 yr tax 2009-2010, Jan/Feb 2011 Bank Statements,Paystubs, Amended Hardship Letter signed and dated, utility bill, Income analyze
Bank of America confirm all paperwork required was in order But now after all this time NOW AM BEING TURNED down for any type of program ..... I DONT UNDERSTAND